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Find quick fixes for the most common StarMaker download issues.

Download Failed

Your download starts but never finishes, or errors out.

The downloader says the link doesn't look like a StarMaker URL.

A recording won't download and appears to be restricted.

Your downloaded video plays but has no sound.

The saved file looks or sounds different than expected.

Downloads take a long time to complete.

You expected a different file type.

Downloads behave differently on your phone.

The Paste button doesn't fill in your link.

The download finishes but you can't find the file.